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Privacy Policy

Gerry & Co (Jewellers) Ltd is committed to protecting your privacy and we will keep all of your personal information confidential and fully comply with all GDPR UK Data Protection Legislation.

All personal information will be used solely for internal purposes. We will NOT share your personal information with any other parties.

Your Personal Information
We respect the privacy of our customers and assure them that any data provided will be used only in accordance with their wishes.

The Personal Data We Collect
Personal data is any information by which you can be identified or contacted. This may include your name, address, email address and telephone number. It may also include ring sizes or other jewellery sizes.

When We Collect Personal Data
We collect personal data when you use our website, visit us in store or subscribe to our newsletter. In all cases we will only process personal data that you provide directly to us.

How We Use Your Personal Data
We will use your personal data to answer your queries, process gift vouchers, proceed repairs, place orders or to supply you with an insurance or probate valuation.

If you consent, we may contact you via email, phone or post about any services or products that may be of interest to you.

We may use your information to meet and comply with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory body which are binding to us.

Our jewellery, watch and silver repairs are carried out by trusted third parties. These businesses are GDPR compliant.

When you visit the website www.gerryjewellers.co.uk we recognise your domain name but NOT your email address. Your email address is recorded only if you fill out a form/place an order or send us a direct email. If you provide identifiable information about yourself such as a name, address or telephone number by registering on a page, placing an order or by requesting a service/filling out a survey, emailing us or by otherwise voluntarily telling us about yourself or your activities, we will collect that personal information.

We may also ask for your telephone number so we can contact you in case there is a query with an order or request for service, including critical updates and notifications.

CCTV
Within Gerry & Co (Jewellers) Ltd, 44 Courtenay Street, Newton Abbot, Devon, TQ12 2ED, CCTV is used for maintaining the security of property and premises and for preventing and investigating crime. For these reasons the information processed may include visual images, personal appearance and behaviours. This information may be about staff, customers and clients, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required this information is shared with the data subjects themselves, employees and agents, services providers, police forces, security organisations and persons making an enquiry.

Buying Online
At present, Gerry & Co (Jewellers) Ltd do not sell online, however, if in the future this changes then this page will be updated accordingly.

Mailing list
At present, Gerry & Co (Jewellers) Ltd do not have a mailing list or newsletter set up. However we hope to have this in the near future and this page will be updated accordingly.

Accessing And Amending Your Personal Information
You have a right to access a copy of the information which we hold about you. If you would like to do this, please email info@gerryjewellers.co.uk or write to us at the following address: GDPR Officer, Gerry & Co (Jewellers) Ltd, 44 Courtenay Street, Newton Abbot, Devon, TQ12 2ED.

We want to make sure that your personal information is accurate and up to date. You are able to make amendments, or withdraw your consent for use, by telling our staff by visiting the shop or emailing info@gerryjewellers.co.uk

If you withdraw your consent to any or all use of your personal data, depending upon the nature of your request, we may not be able to provide or continue providing our products and services to you, or administer any contractual relationship already in place. You understand and agree that in such instances where we require your personal data to fulfil a contractual obligation to you and you withdraw your consent to collect, use or disclose the relevant personal data for those purposes, we cannot be held liable for breach of that agreement. Our legal rights and remedies in such events are expressly reserved.

Updated on 4th October 2022